Privacy policy

Privacy Policy

Effective Date: June 11, 2024

BloomHar is operated by Handan Lanting Network Technology Co., Ltd. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from BloomHar.

Information We Collect

When you browse our website, place an order, or contact us, we may collect certain information, including:

Full name
Email address
Phone number
Shipping address
Billing information
Order details
Communication records
Website usage information

We only collect information that is necessary to provide our services and improve your shopping experience.

How We Use Your Information

We may use your personal information for the following purposes:

Processing and managing orders
Providing customer support
Communicating order-related updates
Improving website functions and user experience
Maintaining website security
Preventing fraudulent or unauthorized activities
Payment Information

Payments made through BloomHar are processed by secure third-party payment service providers.

BloomHar does not directly store complete payment card information.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted third-party service providers that assist us with:

Payment processing
Order fulfillment
Website operation
Customer service support

These service providers are only permitted to use the information necessary to perform their services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember customer preferences
Analyze website performance
Provide a better shopping experience

You may control cookie settings through your browser.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Generally, we retain:

Order and transaction records for 5 years to comply with tax, accounting, and legal obligations;
Customer support and communication records for up to 5 years after the related matter is resolved;
Website usage information for up to 5 years from the date of collection;
Other personal information for no longer than 5 years after the last interaction with us, unless a longer period is required by law or necessary for legitimate business purposes.

When personal information is no longer needed, we will delete it or anonymize it in accordance with applicable laws.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of personal information

If you wish to make such a request, please contact us.

Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Contact Information

Brand: BloomHar
Company: Handan Lanting Network Technology Co., Ltd.
Email: support@bloomhar.com
Phone: +86 178 3455 7989
Address: Unit 2, Room 1303, Building 1, Zone A, Rongfu Center, No. 179 Renhe Street, Congtai District, Handan City, Hebei Province